Important Patient Update
We appreciate your confidence in Norton Healthcare. Here’s what you need to know:
Although Cigna Healthcare has decided to end its contract with Norton Healthcare, both organizations have agreed to extend the termination notice. This means you can continue to enjoy in-network benefits with Norton Healthcare until October 1, 2025, while both sides work toward a long-term agreement.
We’ll keep you updated on any developments. In the meantime, rest assured: we’re committed to providing you with safe, compassionate, and high-quality care every step of the way.
Why This Matters
Continuity of Care: If you rely on Norton Healthcare and have Cigna insurance, this extension ensures continued access to in-network care—this helps avoid surprise out-of-network charges or disruptions in ongoing treatment. Multiple sources confirm this extension: Norton’s own announcement Norton Healthcare, and local outlets like WAVE3 and WDRB https://www.wave3.comWDRB.
Clear Timeline: The original termination date was expected to be September 8, 2025. Now extended to October 1, 2025, that grants a useful buffer (~three weeks) for both parties to negotiate and for patients to adjust if needed https://www.wave3.comBecker’s Payer Issues | Payer News.
Proactive Communication: Norton Healthcare is keeping patients informed and showing a commitment to both transparency and patient welfare. This helps build or maintain trust during potentially stressful healthcare transitions.
Final Thoughts
This extension is unquestionably good news—it maintains peace of mind and care access for many until October 1, 2025. As someone navigating health coverage, you can focus on your care plan without immediate worry.
Let me know if you’d like help checking your insurance coverage status, exploring other in-network providers, or tracking updates on these negotiations—I’m happy to help.